Privacy Policy
PRIVACY STATEMENT
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information will be used only to contact you about said purchase. This information is never sold or shared to a third party.
With your permission, we may send you emails about our online store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
[Re: Withdraw Consent]
LEVEY
2150 Winston Park Drive
Oakville, Ontario
L6H 5V1 Canada
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you use our products for any illegal or unauthorized purpose (including but not limited to copyright laws).
SECTION 4 – THIRD-PARTY SERVICES
Payment: Authorize.net
Our third-party provider to accept payments – Authorize.net – will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Look for (and click on) the above seal on our secure checkout, verifying LEVEY.
Authorize.net is committed to safeguarding your information and combating fraud and operates with a mission to provide the most secure and reliable payment solutions for you, our customers.
To accomplish this, Authorize.net dedicates significant resources toward a strong infrastructure, and adheres to both strict internal security policies and industry security initiatives.
Authorize.net utilizes industry-leading technologies and protocols, such as 128-bit Secure Sockets Layer (SSL) and are compliant with a number of government and industry security initiatives.
Payment Card Industry Data Security Standard:
The Payment Card Industry Data Security Standard (PCI DSS) is a set of comprehensive requirements developed by the major card brands to facilitate the adoption of consistent data security measures. Each year Authorize.net renews its PCI DSS compliance. To confirm their PCI compliance, please see Visa’s list of compliant service providers.
SECTION 5 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 6 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECURE CHECKOUT
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). With data encryption up to 256-bits, our nsProtect™ Secure SSL ensures that your data is converted into virtually impenetrable code that is safe from hackers and identity thieves.
Although no method of transmission over the Internet or electronic storage is 100% secure, our nsProtect™ Secure SSL comes with a $1 million guarantee protection for our customers. Look for our “Secured Site” validation seal (above) on our secure checkout.
REFUND/RETURN POLICY
In the event that a return is requested, LEVEY maintains the right to allow or withhold the return in question at LEVEY’s own discretion. Approval for returns on a purchase order will ONLY be authorized by LEVEY in writing via email. It is the responsibility of the purchaser to formally request a return in writing. Contact us within 30 days of the purchase date including photographic evidence of any defect. Returns which have been authorized by LEVEY are subject to applicable restocking charges, the amount of which will be determined at the discretion of LEVEY. Prior to any return of product, a ‘Return Goods Authorization’ (RGA) number must be obtained from LEVEY. ‘Return Goods Authorization’ (RGA) numbers will only be issued by LEVEY in writing via email.
DELIVERY & TIMING
During checkout, you are offered all applicable UPS options for your location (not all methods apply to all locations):
UPS Expedited – Delivery (typically) two business days
UPS Standard Plus – Delivery (typically) three business days
UPS Standard – Delivery (typically) five business days (based on distance to destination)
Note: For orders placed outside of our regular business hours, the next business day is considered to be the first business day where it applies to delivery.
QUESTIONS, CONTACT INFORMATION & BUSINESS HOURS
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:
[Re: Privacy Compliance Officer]
LEVEY
2150 Winston Park Drive
Oakville, Ontario
L6H 5V1 Canada